Refund & Return Policy

Overview

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@toplineuniforms.com or 1-888-301-4567. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at sales@toplineuniforms.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain items cannot be returned or exchanged, like custom products, such as embroidered, hemmed, customized or altered items to your specifications. Please get in touch if you have questions or concerns about any specific items.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be refunded on to your original payment method. We do not refund the cost of shipping, only the purchase price of the item.

Need help?

For questions related to refunds and returns, please contact us at sales@toplineuniforms.com or 1-888-301-4567.

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